Privacy Policy
Last updated: October 27, 2026
Reputify LLC (“Reputify”, “we”, “us”) is a Wyoming limited liability company. This policy explains what personal information we collect when you visit this website or use Reputify, how we use it and the choices you have.
1. Information we collect
- Account information: your name, email address, phone number, business name and address, and your login details.
- Business data you connect: if you connect your Google Business Profile, we receive your business information and the reviews and replies on it. If you connect messaging channels such as WhatsApp, we receive the information needed to send and receive messages on your behalf.
- Your customers' information: to send review requests, you may upload or enter your customers' names and contact details. We process this data for you and under your instructions (see section 6).
- Payment information: payments are handled by our payment processor, Stripe. We receive limited billing details such as card brand, the last four digits and billing country. We do not store full card numbers.
- Usage and device information: pages viewed, features used, browser type, IP address and cookies needed to keep you signed in and to keep the service secure.
- Messages to us: anything you send when you contact support.
2. How we use information
- To provide, operate and improve Reputify, including syncing reviews and drafting replies.
- To send review requests and messages that you ask us to send.
- To bill you, prevent fraud and keep the service secure.
- To contact you about your account, service changes and support.
- To comply with legal obligations.
We do not sell personal information, and we do not use your data or your customers' data for advertising.
3. Google user data
Reputify's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide and improve the features you use. You can disconnect Google at any time in your Google account settings or inside Reputify.
4. AI-assisted features
Reputify uses third-party AI services to draft review replies and answer your questions about your reviews. The text needed for a request, such as the review you are replying to, is sent to the provider to generate a result. Replies are not posted without your approval. We do not permit these providers to use your content to train their models.
5. How we share information
We share information only with service providers that help us run Reputify, such as hosting, payment processing (Stripe), email and messaging delivery, and AI services, and only as needed to provide those services. We may also disclose information if required by law, to protect rights and safety, or in connection with a merger or sale of the business. We do not sell or rent personal information.
6. Your customers' data
When you add your customers' contact details to Reputify, you are the party that decides why and how that data is used, and we process it on your behalf. You are responsible for having the right to contact your customers, including any consent required for messages by email, WhatsApp or other channels. If one of your customers contacts us about their data, we will refer the request to you where appropriate.
7. Cookies
We use cookies and similar technologies that are necessary to sign you in and keep the service working and secure. You can block cookies in your browser, but parts of the service may stop working.
8. Retention
We keep your information while your account is active and for as long as needed to provide the service, meet legal and tax obligations and resolve disputes. When you close your account, we delete or anonymize your data within a reasonable period, unless the law requires us to keep it.
9. Security
We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No system is completely secure, so we cannot guarantee absolute security.
10. Your rights and choices
Depending on where you live, including California and other US states, you may have the right to know what personal information we hold about you, and to ask us to access, correct, delete or provide a copy of it, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for advertising. To make a request, email us at reputifyllc@gmail.com. We may need to verify your identity first. You will not be treated differently for using these rights.
11. Children
Reputify is for businesses and is not directed at children under 13. We do not knowingly collect personal information from children.
12. International users
Reputify LLC is based in the United States, and information may be processed and stored in the United States and in other countries where our service providers operate.
13. Changes to this policy
We may update this policy. If we make material changes, we will update the date at the top and notify account holders where appropriate.
14. Contact
Reputify LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.
Email: reputifyllc@gmail.com